BillPayer Conversion is Complete and System is Available

Tuesday, August 31, 2010 by Michael Hostetler
The Credit Union's upgrade process to the online banking BillPayer system is complete and is now available to use.

Recurring payments to payees will not be visible until Midnight on Tuesday. Do not add a new recurring payment to your payee if a payment was set up previously. Adding a new recurring payment may result in duplicate payments to your payee. Recurring payments will appear normally on September 1st.

Online Banking and BillPayer Unavailable on August 31st

Monday, August 30, 2010 by Michael Hostetler
Online banking and BillPayer will be unavailable on August 31st beginning at 9 am for significant upgrades and improvements to the BillPayer service. We apologize for this inconvenience. If you have questions or require assistance during this time period, please contact Member Services at 317.916.7700 or 800.473.2328.

Making Payments Easier in BillPayer

Monday, August 30, 2010 by Michael Hostetler

On September 1st, Financial Center will be making significant upgrades and improvements to its BillPayer service in online banking. Members will find a new appearance and interface for BillPayer that will make paying your bills online easier than ever.

One important change is how payments will be processed after September 1st in BillPayer. Previously you may have scheduled your payment a certain period of time before it was due to allow sufficient time for it to be delivered on or before its due date. 

Now, the pay date that you designate for your bills will be the date that you want the payee to receive your payment. When scheduling your payment, BillPayer will give you the next available date you can send a payment to your payee. You will also have the ability to schedule future or recurring payments.

If you have questions, please contact Member Services at 317.916.7700 or 800.473.2328.

View an online demo of the new BillPayer system.
 

Upgrades Coming to BillPayer on September 1st

Thursday, August 26, 2010 by Michael Hostetler
On September 1st, Financial Center will be making significant upgrades and improvements to its BillPayer service in online banking. Members will find a new appearance and interface for BillPayer that will make paying your bills online easier than ever.
 
Here are some of the improvements you’ll see starting September 1st.
 
See it all at a glance.
The new Payment Center lets you make payments, view pending payments, recent payments, and bill reminders all on one screen.
 
Search for vendors.
Add a new vendor by typing the company name, mailing address, or phone number. Simply enter your account number and add your bills to be paid.
 
Schedule payments by the due date.
Enter the date you would like the vendor to receive your payment, and we will take care of the rest.
 
Keep your money longer.
Your money will remain in your account until the day you select the payment to be made to your vendor.
 
Set up reminders.
Never make a late payment again! When you set up email reminders, you’ll receive a message telling you when your payment is due.
 
Make recurring payments.
No more hassle of paying the same bill for the same amount each month. Set up a recurring payment once and have your bill paid each month automatically.
 
Receive your bills electronically.
Participating vendors allow you to receive your bill electronically through BillPayer rather than through the mail.
 
View an online demo of the new BillPayer system.
 
If you have questions, please contact Member Services at 317.916.7700 or 800.473.2328.

Tab-Nabbing - Another Internet Phishing Scam

Thursday, July 29, 2010 by Greg Schmeisser

Found this article and thought I should share.

Just when you thought you'd seen it all, a new and particularly nasty form of Internet phishing, called tab-nabbing, poses a new identity theft threat to web users.

Phishing happens when a scammer deceives you into giving away information about yourself, mostly account details such as username and password.

Usually via an email or a link on another web page, they direct you to a bogus site that looks exactly like the genuine article -- like PayPal or Amazon for example -- and captures your login details when you try to sign in.

The crook can then use those details to sign on and remove money or make purchases on your account.

All of these previous online phishing scams rely on the user being fooled into clicking a link, whereas the tab-nabber plays a different and much less obvious trick.

If you're a regular Internet user, you'll know how tabs work. In your browser -- for example, Internet Explorer, Firefox, Safari or Google Chrome -- they allow you to have several pages open at once, and to hop from one to the other.

Sometimes, when you click on a link in one page, it opens the new page in a separate tab, and it's not unusual to have half a dozen or more tabs open at once.

You even forget which ones you had open, which helps the tab-nabber immensely.

The way this particularly evil form of Internet phishing works goes like this:

  • You already have a couple of tabs open when you land on a page controlled by the tab-nabber (though you won't know this).
  • While you're viewing this page, the tab-nabber accesses your browsing history to see which sites you regularly visit that have value to him -- again like Amazon, PayPal or an email account like Gmail.
  • Tab-nabber then changes one of your tabbed pages to mimic one of these sites, complete with what looks like the genuine logo on the tab itself, hoping, when you return to this tab, you will think you must have visited that page earlier and just forgotten.
  • Even better, from the tab-nabber's point of view, you may really have just visited the genuine site (your bank, for example), left it open in the tab, and then returned to it to discover you seem to have been logged out.
  • Either way, the aim is to get you to think you're logging in again and, hey presto, the scammer has pulled off his cunning Internet phishing trick.

Two key aspects make this much more effective than previous online phishing scams:

First, you don't have to click a link to get to the bogus page; you just click on what looks like a genuine page tab.

Second, it uses sites you habitually visit whereas phishing emails often seem to come from organizations you've had no dealings with, so you would immediately suspect something was wrong.

Making this scheme more effective, if you do your banking online, the bank often will actually sign you out if there's no activity on their page, even if you still have it open in a tab. It's not unusual to be asked to sign on again.

However, two other things give the tab-nabbing trick away: First, although the page may look genuine, the Internet address or URL (the name of the site given in the address bar at the top of your browser) won't.

So, the real Amazon home page for instance will show "amazon.com" but a bogus page will have something quite different, even if it has the word "amazon" in it.

Third, the little padlock icon that appears in your browser (usually bottom right or beside the address bar), when you visit a secure website, will generally be missing.

Still, it's a wicked deception, highlighted recently by a specialist who works for Mozilla, the organization that makes the Firefox browser. You can see his video demonstration of tab-nabbing (sometimes also called "tabnabbing" or "tabnapping") here if you have Adobe Flash installed.

What can you do to ensure you don't fall victim to this new type of Internet phishing? To be doubly-secure, here's what you should do.

  1. Get into the habit of glancing at the address bar for every page you visit or revisit. This makes good secure-surfing sense anyway.
  2. Look for that padlock on what should be a secure site page.
  3. After visiting a secure page, close it when you're done, rather than keeping it open in a tab.
  4. If a site invites you to sign on again, close the tab and re-key the correct address.

Any one of these four steps should help steer you clear of a tab-nabbing scam -- and if you have security software integrated with your browser, that should flag bogus sites too. With Internet phishing, you just can't be too cautious.

 

Source (http://www.scambusters.org/internetphishing.html  or http://www.scambusters.org/ search for Internet Scambusters #395)

 

Credit Unions Featured on Fox Business

Wednesday, July 28, 2010 by Michael Hostetler


$7.5 billion in savings for credit union members.

1.2 million new credit union members.

$696 billion in business loans from credit unions.

What's keeping you from joining an Indianapolis credit union

What is a Credit Union?

Wednesday, July 28, 2010 by Michael Hostetler
It's a question that comes up often when I tell people that I work at (and do my banking) at a credit union. The Huffington Post offered a great description of what credit unions are in a recent article.

"A credit union is a friendly, 'not-for-profit,' financial institution that is comprised of members only. Credit unions offer special deals to its members, unlike 'for profit,' big-name banks. Any profit made by the credit union is directed back to members via higher interest rates on savings/checking accounts and lower interest rates on credit cards and loans, unlike a commercial bank, which constantly thinks of new ways to increase its revenue for shareholders via methods such as customer fees."

I couldn't have said it better myself.

Financial Center Locations Closed on July 5th

Friday, July 2, 2010 by Michael Hostetler
All Financial Center locations will be closed on Monday, July 5th to observe Independence Day. Members may access their accounts through online banking at www.fcfcu.com or through our bank by phone service by calling 317.916.7700 or 800.473.2328.

Are you using Overdraft Services from Financial Center?

Wednesday, June 30, 2010 by Michael Hostetler
Effective July 1, 2010, for new accounts and prior to August 15, 2010, for existing accounts, federal regulations require members who are eligible for Overdraft Services to opt-in to the program in order to be covered even if they have been covered in the past.

What does Overdraft Services cover?
Overdraft Services covers your everyday debit card transactions and ATM withdrawals even if you have insufficient funds in your account. Overdraft Services allows you to complete your transaction and purchase items that you need such as groceries or gas when you may have insufficient funds in your account. Overdraft Services is available when you need it the most when emergency situations arise and you do not have sufficient money in your account.

How much does Overdraft Services cost?
If you overdraw your account through an everyday debit card transaction or ATM withdrawal, Financial Center will charge you a $33 fee to authorize the transaction. This fee will be assessed each time you use your debit card or make a withdrawal from an ATM until you have sufficient funds in your account to cover the transaction. We only charge a fee when you utilize Overdraft Services. It is free to opt-in for this service, and the service is free even if you never use it.

Please tell us if you want to keep this convenient coverage on your account for everyday debit card transactions and ATM withdrawals. If you do not opt-in to Overdraft Services and there are insufficient funds to cover a transaction when you need it, Financial Center will not authorize the transaction after August 15, 2010.

If you choose to opt-in to Overdraft Services, these transactions will continue to be covered.

Click here to either opt-in or opt-out of Overdraft Services from Financial Center. Your response is needed by July 1, 2010.

If you have further questions, contact your Indianapolis credit union at 317.916.7700 or 800.473.2328 or visit any Center location.

Financial Center Pairs with Samaritan's Feet

Wednesday, June 16, 2010 by Michael Hostetler
Help Financial Center support Samaritan's FeetIndianapolis credit union Financial Center has partnered with Samaritan's Feet; an international humanitarian organization focused on providing new athletic shoes to children in need. All Center locations will be collecting new children's athletic shoes and donations through July 17th.

Financial Center will donate a new pair of shoes for each checking account opened until July 17th. Shoes and monetary donations can be made in any Center location; in addition, monetary donations can be made through Secure Message within Financial Center Online.

To donate through Secure Message, type SHOES in the subject line of your message. In your message, indicate how much money you would like to donate and whether you would like it deducted from your savings or checking account.

You can also help by texting SHOES to 85944 to make a $5 donation to Samaritan's Feet.

All shoes and monetary donations will be used to support children in Central Indiana.

Help your local credit union help children in need. Donate today!

Make the Switch to a Local Credit Union

Wednesday, June 9, 2010 by Michael Hostetler
My son is 18 months old. One of our recent parenting challenges has been switching Landon from bottles to sippy cups. He was very attached to his bottle. We were worried that it wouldn't go well, and it was difficult to commit to making the switch.Make the switch to Financial Center

To our surprise, Landon has done well. After explaining to him that bottles were for babies, he understood that using a cup was part of becoming a "big boy". It was hard, but it was time to make the change.

It's kind of like switching from an Indianapolis bank to an Indianapolis credit union.

Sure, there are challenges to switching financial institutions and many things that have to get done. Financial Center, our Indianapolis credit union, can help make the switch to our institution easy and pain free.

With our online switch kit, we can help you close your account with your current Indianapolis bank, change your direct deposit and any automatic withdrawals you may have set up. Our staff is also available to help you switch. Give us a call at 317.916.7700 or visit any of our Indianapolis credit union locations.

Is a Local Credit Union Better than a Bank?

Monday, June 7, 2010 by Michael Hostetler
The Wall Street Journal recently touted the advantages of joining a local credit union. Favorable rates on auto loans, credit cards, and mortgages are some of the reasons why consumers are making the switch.

An Indianapolis credit union such as Financial Center also offers better rates on deposits like our Reward Checking product which pays 3.01% APY if you meet the account requirements each month.

Are Credit Unions a better bet than banks? You decide.

Interchange Changes Could Cost You Money

Monday, June 7, 2010 by Michael Hostetler
Each time that you use your Financial Center debit or credit card, a merchant is paid immediately and your Indianapolis credit union receives interchange. Interchange helps pay the cost of many local credit union services such as reissuing cards compromised by a merchant data breach and supplying a contact center that is available when your debit or credit card is lost or stolen.

The United States Senate passed a financial reform bill that included provisions that would make changes to this card payment and interchange system. If you have a Financial Center debit or credit card, interchange supports the program that you depend on. If interchange is reduced and changes were made that hindered the ability for Financial Center to adequately support the program, then you may end up paying more to use your debit or credit card.

Furthermore, this legislation may allow merchants and retailers to discriminate against which debit cards they accept. Merchants and retailers may reject your debit card, regardless of what financial institution you belong to.

The current system allows your Indianapolis credit union to provide competitive and member-friendly products such as our debit and credit cards. Please join your local credit union in voicing opposition to this legislation. 

Important Changes are Coming to your Account

Thursday, June 3, 2010 by Michael Hostetler
Effective July 1, 2010, for new accounts and prior to August 15, 2010, for existing accounts, federal regulations require members who are eligible for Overdraft Services to opt-in to the program in order to be covered even if they have been covered in the past.

What does Overdraft Services cover?
Overdraft Services covers your everyday debit card transactions and ATM withdrawals even if you have insufficient funds in your account. Overdraft Services allows you to complete your transaction and purchase items that you need such as groceries or gas when you may have insufficient funds in your account. Overdraft Services is available when you need it the most when emergency situations arise and you do not have sufficient money in your account.

How much does Overdraft Services cost?
If you overdraw your account through an everyday debit card transaction or ATM withdrawal, Financial Center will charge you a $33 fee to authorize the transaction. This fee will be assessed each time you use your debit card or make a withdrawal from an ATM until you have sufficient funds in your account to cover the transaction. We only charge a fee when you utilize Overdraft Services. It is free to opt-in for this service, and the service is free even if you never use it.

Please tell us if you want to keep this convenient coverage on your account for everyday debit card transactions and ATM withdrawals. If you do not opt-in to Overdraft Services and there are insufficient funds to cover a transaction when you need it, Financial Center will not authorize the transaction after August 15, 2010.

If you choose to opt-in to Overdraft Services, these transactions will continue to be covered.

Click here to either opt-in or opt-out of Overdraft Services from Financial Center. Your response is needed by July 1, 2010.

If you have further questions, contact your Indianapolis credit union at 317.916.7700 or 800.473.2328 or visit any Center location.

What Are Some of the HSA Benefits?

Friday, May 14, 2010 by FCFCU Web Team

medical savings accountWhat are some of the HSA benefits? HSA health plans have a number of benefits when compared with the traditional health insurance plans. Here are some HSA benefits:

  • The funds that you contribute to your HSA bank accounts are completely yours.
  • Health care providers and plans can be changed as per your requirements with absolutely no penalty imposed on the change.
  • The funds deposited in the account are totally tax free.
  • Health care cost of individuals and families will come down substantially each year due to HSA health plans.

If you are unsure about what HSA health plans are and what benefits you will get out of it you can always refer to the health savings accounts FAQ, which will enable you to get a clear perspective.

If you want to learn more about a bank health savings account, please don't hesitate to get in touch with Financial Center of Indianapolis.  You might also be interested in our Reward Checking which earns dividends.
 

What Are The Benefits Of HSA?

Wednesday, May 12, 2010 by FCFCU Web Team

medical savings accountMore than likely, if you are looking into HSA savings then you already know a thing or two about them.  However, we thought we'd include a few additional benefits of such a health savings account plan:

  • The coverage of the HSA health plan is extensive and you can use it to cover a variety of medical expenses, which include dental costs, annual physicals, mental health cost, over the counter medications, maternity costs and alternative medication like homeopathy.
  • A very big advantage of an HSA is that you can continue with the health savings accounts, even when you lose a job or retire.
  • If you do not take money from the account, it will continue to grow and you get added benefits in the future.

If you want to learn more about a bank health savings account, please don't hesitate to get in touch with Financial Center of Indianapolis.  You might also be interested in our Reward Checking which earns dividends.
 


Financial Education For Health Savings Accounts

Tuesday, May 11, 2010 by FCFCU Web Team

learning about money

A health savings account plan can be used to save money for your medical needs in the present and in the future.

The biggest advantage of a health savings account plan is that they provide security against high and unexpected medical bills. Even if the funds are not utilized they will remain in the account with each passing year, earning interest on it.

The withdrawals from the account are also tax free, if they are utilized for medical purposes. Even when you are unemployed or move to a different state the funds will continue to remain in your account.

If you want to learn more about money education, please don't hesitate to get in touch with Financial Center of Indianapolis.   


Great Money Literacy Tips

Monday, May 10, 2010 by FCFCU Web Team

learning about moneyDuring the current recession, now more than ever it is important to really understand the importance of learning about money.

Here are some great money education tips:

  • Before making any investment and loan choices, you need to carefully analyze all the options available and choose a plan that best suits your needs.
  • Reduce your credit card usage and if you own more than three cards, try bringing it down to two.
  • Select credit cards with the lowest interest rates.
  • Use the Internet to get bargain and discount deals on things you wish to buy.
  • Do not make expensive purchases unless it is an emergency.
  • Consolidate all your debt to avoid paying different interest rates.

Our Financial Services Indianapolis will be able to guide you in making good financial plans, which will help you achieve financial success. Our Financial Education Indianapolis helps to provide financial literacy to the community, which will help everyone have a secure financial future.

If you're interested in learning about money, please don't hesitate to get in touch with our Financial Center of Indianapolis.  You might also be interested in our Reward Checking which earns dividends.
 

Want To Know How to Manage Money?

Sunday, May 9, 2010 by FCFCU Web Team

learning about moneyPersonal money management can be really tricky in these tough economic times. You will need to be financially savvy to avoid falling into a debt trap.

Here are some simple money education tips that will help you manage your finances better.

  • Analyze your finances; calculate your income, expenses and debt to arrive at a clear understanding of your financial health.
  • Prepare your budget, with specific allocations towards fixed and variable expenses.
  • Make a shopping list and strictly adhere to it. Do not make any unnecessary purchases.
  • Track every purchase to check whether your financial plan is fool proof.
  • Prioritize all your expenditures and try implementing your prudent financial plans.

If you're interested in learning about money, please don't hesitate to get in touch with our Financial Center of Indianapolis.  You might also be interested in our Reward Checking which earns dividends.
 


Why Have A Medical Savings Account?

Sunday, May 9, 2010 by FCFCU Web Team

learning about moneyA medical savings account Indianapolis will help you save money for medical expenses. You can open a medical savings account in the local credit union of Indianapolis.

The funds deposited in an HSA in Indianapolis are tax deductible and in certain cases the state may offer a higher tax deduction based on the tax structure prevalent in that state.

In order to qualify for a medical savings account you must have a high deductible health plan, which has nearly 20% to 50% lower premiums and this depends on the place of your residence.

All these reasons make opening a medical savings account with a local credit union a very good financial decision.

If you're interested in learning about medical savings accounts, please don't hesitate to get in touch with our Financial Center of Indianapolis.  You might also be interested in our Reward Checking which earns dividends.