To improve the security of our online banking program, Financial Center will be upgrading its identity authentication process.
As part of this upgrade, members will be asked to select a new image, Passphrase, and new security challenge questions.
In addition, members will need to reenroll in email alert messages. Please select “e-mail Notification” under the “Access Accounts” menu to make your selection.
The upgrade will begin on Monday, May 21st at 6:30 pm for a duration of several hours. As a result, online banking and BillPayer will be unavailable during this time. The first time you log in after the upgrade, you will be prompted to create your new security settings. You may then also create alert messages under the “Access Accounts” menu by selecting “e-mail Notification”.
If you have further questions, please call us at 317.916.7700 or 800.473.2328. Members may also Live Chat with a representative at www.fcfcu.com/help during regular business hours.
ZashPay is a person to person payment service that allows users to quickly send or receive money using their Credit Union account.
Members can send money to people using only their email address or mobile phone number – regardless of what financial institution the recipient uses.
ZashPay makes your transaction safe and secure as there is no exchange of bank account or additional personal information. A $0.50 fee will be charged for each transaction.
I am a Financial Center member.
If you were a member enrolled in BillPayer prior to December 10, 2010, you were automatically enrolled in ZashPay. Funds that have been sent to you by another user will be automatically deposited into your account within one to two business days after the payment has been sent.
Otherwise, please enroll in ZashPay in order to send and receive funds. If you have not previously used online banking or BillPayer, please enroll. To enroll in ZashPay, log in to online banking. Click on BillPayer. Once you are in BillPayer look for the Pay People tab to get started.
I am not a Financial Center member.
If you are not a member of this Indianapolis Credit Union, please visit www.zashpay.com to register for ZashPay. During the registration process, you will be given instructions on how to send and receive money through ZashPay.
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